Description
ITC Hotels is an Indian hotel chain, which is a part of the ITC Limited. With over 100 hotels, it is India’s third largest hotel chain.
Give the gift of indigenous experiences to someone special that they’ll treasure for life. ITC Hotels Gift Card offers you a gateway to create long lasting memories. Whether it’s a relaxing holiday, a symphony of flavours at award-winning restaurants, a rejuvenating spa & salon service this gift is sure to delight.
Terms and Conditions
1. ITC Hotels Gift Card is issued by Pine Labs Private Limited.
2. To register and activate your ITC Hotels Gift Card, please send a SMS from your mobile phone as follows: ACT (space)16-Digit Card Number(space) 6 Digit Pin FirstName LastName to <99639 00600>.The sending of the said message to the designated mobile number and receipt of due
acknowledgement thereto, shall constitute registration of the User.
3. Requests for blocking of Gift Cards only from users who have registered in accordance with
the terms of Gift Card mentioned below shall be considered.
4. The Gift Card may be redeemed at participating Hotels by providing the 16-digit card
number and the OTP at the time of redemption. The Gift Card must be activated to avail
redemption
5. Gift Card may be used only at participating ITC’s Hotels Group in India.
6. All Gift Cards issued shall have a validity period of 1 (one) year from the date of issuance of
cards.
6. Cash-out or funds transfer shall not be permitted for this Gift Card. However, the funds may
be transferred ‘back to source account’ (account from where Gift Card was loaded) after
receiving consent of the Gift Card holder.
7. This Gift Card is cash equivalent. Pine Labs, ITC or their affiliates are not responsible if this
Gift Card is lost, stolen or used without permission.
8. Reloading is not applicable in case of this Gift Card.
9. Subject to the foregoing, these terms and conditions shall be subject to the jurisdiction of courts at Kolkata, India.
10. Pinelab and ITC reserve the entitlement to amend these terms and conditions from time to time.
11. The card is valid for spends towards stays (room and incidental charges), food and beverages,
home deliveries and takeaways, spa services (for resident guests only), Fabelle boutiques,
Sleeep Boutique and applicable taxes at any of the participating hotels.
12. The card is not valid for spends towards settling banquet charges, paid-outs like car transfers, spends at retail or any third-party service establishment at participating hotels, or
any expenses of personal nature for which a pay-out is raised such as buying medicines,repairs of personal items etc.
13. The cards cannot be used to settle stays booked on/through
a. Corporate rates
b. Group rates
c. Online Travel Agents (OTAs)
d. Any discounted or contracted room rates
14. The card shall not be valid for withdrawal of cash or currency exchange.
15. Multiple transactions can be performed on gift card until the value of the card is exhausted.
16. Should the purchase value exceed the card value, the differential amount of such purchase shall have to be paid at the point of sale either in cash or through an accepted credit or debit card, at the time of making such purchase. International Cards won’t be accepted for making payments.
17. Club ITC Green Points shall not be awarded for transaction settled using Gift Cards.
However, for transactions settled with a combination of Gift Card and any other eligible
payment mode the Club ITC Green Points may be awarded for the differential amount being settled through the alternate payment mode.
18. The Gift Card will be delivered to the recipient’s email address as entered.
19. Redemption of the card by its bearer shall be valid discharge of Pine Labs and ITC’s liabilities
in respect of the card.
20. The card is subject to applicable laws. The card holder shall comply with all applicable laws
promulgated by any statutory/judicial/competent authority from time to time in this regard.
21. By purchasing this gift voucher, you consent to sharing your PII (Name, Email ID, Telephone
Number if available) with the issuer (Giftsmyntra), as per the guidelines of PPI.
22. For queries, email at customer.service@itchotels.in or reach us at: The Direct Marketing Cell,
ITC Limited-Hotels Division, ITC Green Centre, 10, Institutional Area, Sector 32, Gurgaon-
122001.
List of Participating Hotels: Delhi/ NCR – ITC Maurya, ITC Grand Bharat, Sheraton New Delhi
| Mumbai – ITC Grand Central, ITC Maratha | Hyderabad – ITC Kakatiya, ITC Kohenur | Kolkata – ITC Royal Bengal, ITC Sonar | Bengaluru – ITC Gardenia, ITC Windsor, Welcomhotel Bengaluru | Agra -ITC Mughal | Jaipur – ITC Rajputana | Goa – ITC Grand Goa | Ahmedabad- ITC Narmada | Coimbatore – Welcomhotel Coimbatore | Vadodara – Welcomhotel Vadodara | Amritsar – Welcomhotel Amritsar | Ahmedabad – Fortune Park Ahmedabad | Port Blair – Welcomhotel bay Island | Guntur- Welcomhotel Guntur | Bhubaneswar- Welcomhotel Bhubaneswar | Chennai – ITC
Grand Chola, Welcomhotel Chennai (Cathedral Road)
How To Redeem
Activate your ITC Hotels e-Gift Card before redeeming it.
To register and activate your ITC Hotels Gift Card, please send a SMS from your mobile phone as follows: ACT (space)16-Digit Card Number(space) 6 Digit Pin FirstName LastName to <99639 00600>
The E-Gift Card can be redeemed at any of the participating ITC Hotels, Welcomhotels, Fortune Hotels & WelcomHeritage Hotels.
At the time of check-out/ settling the invoice, use your e-Gift to redeem it by sharing the 16 digit card number and the OTP received on the registered mobile number.
A valid card in its original form must be presented at the time of availing a service.
The experiences & services include:
-Stays (including Food and Beverage charges, internet and telephone services) when booked through direct channels (ITC Hotels website)
-Standalone Food and Beverage charges including alcoholic beverages
– Food & Beverage, Home Delivery & Takeaway Orders
– Spends at Fabelle boutiques at ITC Hotels
– Spa (only as a resident guest unless specified otherwise in T&C) & Salon charges
– Spends at select participating hotel /Delis
– Applicable taxes
The gift card must be presented at the time of availing a service, an OTP will be sent to customer’s registered mobile number.
Send ITC Hotels Gift Card Online for someone special or couple. Gift a Treat.
Please Note: Please provide correct email address of sender and recipient to send the e-gift card. Also requested to send correct mobile number of the recipient for same.
Delivery Time: 24-48 hours.
